Privacy Policy

About this policy

Lauren Mienert Marketing ("we", "us", "our") is a marketing business based in Queensland, Australia, operated by Lauren Mienert (ABN required). We are committed to protecting your personal information and your right to privacy.

This Privacy Policy explains how we collect, use, store, and share your personal information when you visit our website at laurenmienert.com, fill in a form, or engage with our services.

By using our website or submitting your information through any of our forms, you agree to the terms of this Privacy Policy. Please read it carefully. If you have any questions, you're welcome to get in touch.

We comply with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs), as well as applicable international privacy laws including the EU General Data Protection Regulation (GDPR) where relevant.

Information we collect

We only collect information that is necessary to provide our services or respond to your enquiries. The types of personal information we may collect include:

Information you provide directly

• Contact information — your first name, last name, and email address
• Business information — your business name and Instagram handle (where provided)
• Enquiry details — information you share in contact or sign-up forms, including your goals, challenges, and what services you're interested in
• Communications — emails, messages, or other correspondence you send us

Information collected automatically

• Usage data — pages visited, time spent on site, referring URLs, and browser/device type, collected via Google Analytics
• Cookie data — small files stored on your device that help us understand how our site is used (see the Cookies section below)

Payment information

We do not collect or store payment card details on our website. Payments are processed securely through Stripe. When you make a payment, you are subject to Stripe's Privacy Policy. We only receive confirmation of payment and basic transaction details (such as your name and email) necessary to fulfil your order.

How we use your information

We use the information we collect for the following purposes:

• To respond to your enquiries and provide the services you've requested
• To deliver your free Instagram audit or other requested resources
• To send you marketing emails where you have given your consent
• To improve our website and understand how visitors use it
• To process payments and manage our business operations
• To comply with our legal obligations

We will never sell your personal information to third parties, and we will never use it for purposes beyond what is described in this policy without your consent.

Third party services

We use a small number of trusted third-party services to operate our business. Each of these may process your personal information in accordance with their own privacy policies:

We only share your information with these services to the extent necessary to deliver our services to you. We do not authorise these third parties to use your information for their own marketing purposes.

Marketing communications

Where you have signed up via one of our forms and given your consent, we may send you marketing emails such as tips, resources, updates, and promotional content related to our services.

These emails are sent via MailerLite. You can unsubscribe at any time by clicking the unsubscribe link at the bottom of any marketing email, or by contacting us directly.

We will never send you marketing communications without your consent, and withdrawing your consent will not affect your ability to receive transactional emails (such as confirmation of your free audit submission).

Cookies & analytics

Our website uses cookies — small text files stored on your device — to help us understand how visitors use our site and improve your experience.

Types of cookies we use

• Essential cookies — necessary for the website to function correctly
• Analytics cookies — used by Google Analytics to collect anonymous data about how visitors use our site, including which pages are visited and how long is spent on each page

Google Analytics

We use Google Analytics to understand website traffic and usage. Google Analytics collects information anonymously and does not identify individual users. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

Managing cookies

You can control and/or delete cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website. For more information about managing cookies, visit aboutcookies.org.

Data storage & security

Your personal information is stored securely by our third-party service providers (HubSpot, MailerLite, and Stripe). We take reasonable steps to protect your information from misuse, loss, and unauthorised access.

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. If you would like your information deleted, please contact us and we will action your request promptly.

Your rights

Depending on where you are located, you may have certain rights in relation to your personal information. These may include the right to:

• Access — request a copy of the personal information we hold about you
• Correction — ask us to correct any inaccurate or incomplete information
• Deletion — request that we delete your personal information
• Restriction — ask us to restrict how we use your information
• Portability — request that we transfer your information to another organisation (where technically feasible)
• Objection — object to us processing your information for marketing purposes
• Withdraw consent — withdraw consent for marketing communications at any time

To exercise any of these rights, please contact us using the details below. We will respond to all requests within 30 days.

If you are located in the EU or UK and are not satisfied with our response, you have the right to lodge a complaint with your local data protection authority.

International data transfers

As our third-party service providers (including HubSpot, MailerLite, Google Analytics, and Stripe) may be based outside Australia, your personal information may be transferred to and stored in countries other than your own. These countries may have different data protection laws to those in Australia.

Where we transfer your information internationally, we take steps to ensure it is protected in accordance with this Privacy Policy and applicable law. Our service providers are required to handle your information in a manner consistent with the Australian Privacy Principles.

Contact us

If you have any questions about this Privacy Policy, would like to exercise your privacy rights, or have a complaint about how we've handled your personal information, please get in touch:

This policy was last updated in April 2026. We may update this policy from time to time — any changes will be posted on this page with an updated date.